filters
Product:
Show
Show

Birchland Market - Canceled my order, refuse to say why

I ordered 6 gift baskets this holiday season and after they did not arrive I contacted the company, Birchland Market. I received an email back that said they had canceled my order. I called, but their automated system doesn't allow talking with a human, so I sent a follow up email asking why they canceled my order. I then received another email from them, stating the exact same thing as the first email. They refuse to give information or deal with my emails. These gift baskets were Christmas presents, so obviously I am now shopping for presents that will arrive well after Christmas due to Birchlands apparently standard business practices.
1.4
Details
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Website
#1433294
Reply to reviews
Show

Birchland Market - Unprofessional

I placed an order on December 19. I was told my order would make it to the recipient before Christmas called a week later, to only find out order wasn't placed. Now the recipient will not receive their gift....Also to add many of the products were sold out.
1.0
Details
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
#1431602
Reply to reviews